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     International rates
     FAQs

 



Here you can get answers to some of the most common asked questions regarding our services:

 

How do i make a call if i'm using pre-dial telephony?
You make a call just like you always do, no access numbers, no prefix.

Do i keep my existing telephone number?
Yes. You keep your existing number and subscription with Telia.

Should i cancel my Telia subscription if i come over to Telemans pre-dial telephony?
No, you have to keep paying the fixed-line rental to Telia in order to be a pre-dial customer at Teleman.
However, you can choose to transfer your fixed-line rental to Teleman aswell. In that way you will not only
get a better deal, but get all your telephony costs from one place.

I don't have Telia. Can i still use Teleman pre-dial telephony?
No. In order to use our pre-dial service, you need to have a fix-line subscription at Telia.
However, you can choose to get a get a fix-line subscription at Teleman instead. In that way you will not only
get a better deal, but get all your telephony costs from one place.

How long does it take for me to start using the service?
Once we have received your subscription order, it takes up to 3 days before you get a confirmation about your
service and its ready to use.

Is there any binding contract for the Pre-dial service?
No, you can cancel the service any time you feel like.

How do i make a call if i'm using pre-dial telephony?
You make a call just like you always do, no access numbers, no prefix.

Do i keep my existing telephone number?
Yes. You can choose to keep your existing number and transfer the line fee to Teleman.

Can i get a new number from Teleman?
Yes. You can get a new number in any area code you want.

Is there any binding contract for the Fixed-line service?
It depends on which subscription you choose. MINI has a 12 month contract, whereas BASIC doesn't have any.

Should i cancel my Telia subscription if i come over to Telemans fixed-line telephony?
Yes. You don't need Telia if you come over to Teleman.

How long does it take for me to start using the service?
Once we have received your subscription order, it takes up to 3 days before you get a confirmation about your
service and its ready to use. If you choose to transfer your existing number

Do i have to pay anything to Telia if i transfer my line to Teleman?
No, usually you dont. Unless you have a binding contract that you are cancelling. You will have to check this
with Telia.

 

How do i make a call if i'm using pre-dial telephony?
You make a call just like you always do, no access numbers, no prefix. The only difference is that you call
through your broadband connection.

Do i keep my existing telephone number?
Yes. You can choose to keep your existing number and transfer the line fee to Teleman.

Can i get a new number from Teleman?
Yes. You can get a new number in any area code you want.

What do i need to use Teleman VoIP service?
You need a broadband internet connection and the T-Box from Teleman.

Should i cancel my Telia telephony if i come over to Telemans fixed-line telephony?
Yes. You don't need Telia if you come over to Teleman.

How long does it take for me to start using the service?
Once we have received your subscription order, it takes up to 3 days before you get a confirmation about your
 

If you have any questions regarding our services, call our customer service toll-free at 020-140 00 46.

 

 

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